FAQS
Find answers to common questions about our products and delivery.
Oak Skirting Boards
What lengths will you supply?
Our skirting boards are supplied in random lengths from 1.8m up to 3.5m long and double end trimmed (free from end split).
What is the longest length available?
The longest lengths we stock and can deliver is 3.5m (12ft long). Our standard.
Can I specify the lengths I need for my project?
We will do our best to accommodate specific lengths request but will have to build in a waste element into the quote. Please email your enquiry to sales@classicoak.co.uk.
Can I get a sample?
Samples are between 100mm to 150mm long.
What size is the sample?
All our sustainable hardwoods are kiln dried to 10-12% moisture content and suitable for interior use.
Is the Oak kiln dried?
All our sustainable hardwoods are kiln dried to 10-12% moisture content and suitable for interior use.
You don’t have the size I want listed on your website, can I order a custom size?
Please email sales@classicoak.co.uk with your requirements. As long as it falls within the size parameters of what we have in stock and what we can machine then we can prepare a quotation for you.
How much should I order?
Once you have measured the area (lengths of the walls) you need and allow for cutting & fitting we recommend you order 10% more than you need to complete the job. Please select the size, profile and quantity (meters) that you need. The selling price/unit of sale is per lineal meter run.
Why do you have minimum quantity requirement?
All our products are custom made to order so that the Oak mouldings are supplied and delivered clean and new and within very narrow tolerances and to maintain a very competitive price point in terms of delivery.
Oak Architrave Sets
What comes in a single Architrave set?
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What comes in a double Architrave set?
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Do you supply other sizes of architrave?
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Oak Door Linings
How do I measure the size of the door lining or which size should I order?
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What comes in a single set door linings?
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Can you supply fire rated door linings?
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Do you supply rebated door linings/door frames?
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Delivery
How will me order be delivered?
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How quickly will my order be delivered?
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Do you deliver to the Isle of Man, Ise of White, Scottish Highlands and Northern Ireland?
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Do you deliver at weekends?
You can return any item within 30 days of purchase.
Can I collect my order?
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Can I change the delivery address?
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Can I postpone delivery to a later date or specified day?
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Do you offer delivery tracking?
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General
What does PAR mean?
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What does a nominal size and finished size mean?
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Do you offer a fitting service?
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Do you have any certification?
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Is the Oak kiln dried?
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What is the widest section of planned timber that you can produce?
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